another friday in paradise
9am 2/5/10 raining like hell
I thought with the rain it would be a slow calm morning, two guys come in as soon as I open and want to
look at guns, fine. They each purchased a handgun so I began the paper work, starting by explaining I needed their Ga. drivers license for the background check ,well the scanner/ copier jammed up so I went to the backup copier which someone had taken the ink cartridges out and had not purchased new ones. In the mean time about 9:05 two more men wanted to redeem handguns pawned which also requires a FBI background check. I was working on unjamming the scanner/copier and Five large loud women came in to tell one of the men that he needed to go see his baby’s momma right now. This started a comotion with everyone seeming to be involved. I finally got the scanner unjammed and started processing as fast as I could. I could barely hear the FBI over the phone with their CHARLIE_TANGO JULIET SIERRA -123 codes and all four men were put on 4 day delay, this did not go down well with the crew. Another group of large women came in to look at jewelry, none of the first group had left. One woman wanted to show the others a $9,500 ring she was going to buy when her govment check came and they all wanted to try it on. I looked at all fourteen of this crowd and told them they had to leave ,the panic light had come on and I had to clear the store and we would reopen in two hours or when the police came and told told us it would be ok to reopen. They all left bitching and I locked the door and turned the panic light (in my head) off. After they all left the parking lot I opened back up, finished up the FBI delay paperwork, and took a deep breath and had a good remainder of the day. If things start to get out of control you can always hit that panic button AND MENTION POLICE and things will be ok.
March 10th, 2010 at 6:07 pm
Sounds like a crazy day in the life of a hard working pawn broker! Glad to hear you’ve got a good system for clearing out the store when thing get too hectic. I can only imagine that crew of 14 in that store… must have been a sight.